Terms of Service

Memphis Restaurant Equipment Repair is an independent service-request website operated by Kozi Publishing LLC. This website does not perform repairs or employ technicians. Calls and form requests may be shared with third-party service providers that independently determine whether to accept a request and confirm equipment scope, coverage, availability, timing, pricing, credentials, and service terms.

Independent publisher, not a contractor

Memphis Restaurant Equipment Repair is an independent service-request website operated by Kozi Publishing LLC. The website does not perform repairs, does not employ technicians, and does not own tools, trucks, parts, or inventory. It is not a repair contractor, an authorized service agent, an equipment dealer, a parts distributor, a health department, or a permitting office.

Relationship with service providers

Requests you submit may be shared with one or more independent third-party service providers. Each provider independently decides whether to accept a request and sets its own scope, availability, timing, pricing, credentials, and service terms. The provider — not the publisher — contracts for and performs any repair. Any agreement for services is between you and the provider.

No guarantees

The publisher does not guarantee, and cannot guarantee on a provider’s behalf:

• that a provider will accept or match your request
• provider availability
• a response within any particular time
• a quote, a price, or a price range
• parts availability or lead time
• any permit, license, or inspection outcome
• the result or quality of any repair

The provider is solely responsible for the services it agrees to perform, including their scope, quality, warranty, and pricing.

Your responsibilities

You are responsible for providing accurate and complete information about the equipment, the problem, and the service location. You represent that you have the authority to request service for the equipment and to grant access to the premises where it is located, and that you are authorized to approve charges or that you will arrange for someone who is.

Acceptable use

Use this website only for lawful purposes and only to request service or read the reference material. Do not submit false or misleading information, attempt to disrupt or gain unauthorized access to the website or its systems, use automated means to submit requests, or use the site to harass any provider or the publisher.

Informational limitations

Content on this website is general information only. It is not legal, engineering, food-safety, or compliance advice, and it does not determine any permit, license, or compliance outcome. The website does not diagnose equipment and does not offer remote diagnosis. Regulatory summaries state the applicable rule; they do not decide whether a specific product, unit, or establishment complies. Confirm the correct authority and requirements for your exact address with the responsible office.

Limitation of liability

To the fullest extent permitted by law, Kozi Publishing LLC is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from services performed or not performed by a provider, from provider availability, pricing, or conduct, or from your reliance on information provided on the website. The website and its content are provided “as is” without warranties of any kind, express or implied, to the extent permitted by law.

Intellectual property

The text, layout, and design of this website are owned by Kozi Publishing LLC or its licensors and are protected by applicable law. You may not copy, reproduce, or redistribute the content for commercial purposes without permission. Brand names, when they appear, are used only to describe the information an operator should provide and do not imply any affiliation or authorization.

Compensation disclosure

Kozi Publishing LLC may receive compensation from participating service providers for advertising, introductions, or access to service requests.

Governing law

These terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. This governing-law provision is a current draft and is subject to legal review.

Changes to these terms

The publisher may update these terms from time to time. Continued use of the website after an update means you accept the revised terms.

Contact

Questions about these terms can be sent to the publisher, Kozi Publishing LLC, through the contact page. See also the Privacy Policy and the contact page.